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**Consent to Receive Text Messages** By entering your mobile number and clicking **“Agree”**, you consent to receive SMS/text messages from **EnGedi Therapy Services**. These messages may include appointment reminders, scheduling updates, billing notices, and communication related to your care. **Message & Data Rates May Apply** Your carrier’s standard messaging and data rates may apply. Message frequency varies based on your care needs and subscription level. **Privacy & Security Notice** Text messaging is not a fully secure form of communication. While we avoid including sensitive clinical details in SMS messages, you acknowledge that text messages may not be encrypted and could be accessed by unauthorized parties. By consenting, you accept these risks. **Opt‑Out Anytime** You may opt out at any time by replying **STOP**. Opting out may limit our ability to contact you for scheduling or care coordination. **Your consent is voluntary and can be withdrawn at any time.** __ 1. Information We Collect We collect information in the following ways: 1.1 Information You Provide Directly Name, date of birth, and contact information Insurance information (if applicable) Health and mental health information shared during registration or treatment Payment information for subscription services Preferences for communication (email, phone, SMS/text) 1.2 Information Collected Automatically (Website Use) IP address and device information Browser type and pages visited Cookies and analytics data used to improve website performance We do not sell personal information or share it for marketing purposes. 2. How We Use Your Information We use your information to: Provide mental health and telehealth services Schedule appointments and manage your subscription Communicate with you about your care Send reminders, updates, and administrative messages Maintain compliance with HIPAA and state regulations Improve website functionality and user experience 3. HIPAA Compliance Serenity Path Behavioral Health complies with the HIPAA Privacy, Security, and Breach Notification Rules. Protected Health Information (PHI) is stored securely, accessed only by authorized personnel, and used solely for treatment, payment, and healthcare operations. If a breach of unsecured PHI occurs, we will notify you as required by law. 4. Telehealth Privacy & Security Our telehealth platform uses encrypted, HIPAA‑compliant technology. Clients are responsible for ensuring privacy on their end (e.g., using a private space, secure internet connection). 5. SMS/Text Messaging Consent By providing your mobile number, you consent to receive SMS/text messages from Serenity Path Behavioral Health for: Appointment reminders Scheduling updates Subscription or billing notifications Clinician‑initiated communication related to your care Crisis or safety follow‑up (when clinically appropriate) 5.1 Message Frequency Message frequency varies based on your care needs and subscription level. 5.2 Opt‑Out You may opt out at any time by replying STOP. Opting out may limit our ability to contact you for scheduling or care coordination. 5.3 SMS Security Notice Text messaging is not a fully secure form of communication. While we limit the use of PHI in text messages, you acknowledge that: SMS may not be encrypted There is some risk of unauthorized access You accept these risks when consenting to SMS communication 6. Email & Phone Communication Consent By contacting us or providing your contact information, you consent to communication via: Email Phone calls Voicemail messages We avoid including sensitive clinical details in email or voicemail unless you request otherwise. 7. Your Rights You have the right to: Access your records Request corrections Request restrictions on certain uses Request confidential communication methods Withdraw consent for SMS or email communication File a complaint without fear of retaliation 8. Data Storage & Security We use secure, HIPAA‑compliant systems to store PHI and personal information. Administrative, technical, and physical safeguards are in place to protect your data. 9. Third‑Party Services We may use third‑party vendors for: Telehealth platforms Payment processing Appointment scheduling Website analytics All vendors handling PHI sign Business Associate Agreements (BAAs) as required by HIPAA. 10. Cookies & Website Tracking Our website may use cookies to: Improve user experience Analyze site traffic Remember user preferences You may disable cookies in your browser settings. 11. Changes to This Policy We may update this Privacy Policy periodically. The “Effective Date” will reflect the most recent version. 12. Contact Us If you have questions about this Privacy Policy or your rights, contact: EnGedi Therapy Services Email: Engeditherapy@outlook.com Phone: 7578675811 Address: 401 E Sonterra Blvd 375 San Antonio Tx 78239

Privacy Policy

Privacy Policy

             Engedi Therapy Services PLLC

                      Communication Policy


Clear • Compassionate • Client‑Centered

At Engedi Therapy Services PLLC, we believe that communication should feel safe, respectful, and supportive. This policy explains how we communicate with you outside of session and how you can reach us in ways that protect your privacy and honor your therapeutic experience.

Email Communication

Email is used for simple administrative needs such as scheduling, sending forms, or answering non‑urgent questions.
Because email is not fully secure, we do not use it for clinical discussions or sensitive information. For anything related to your care, the client portal is the safest place to communicate.

Client Portal Communication

Your client portal is the secure home for all therapy‑related communication.
You can use the portal to

  • Send messages to your therapist
  • Access forms and documents
  • View upcoming appointments
  • Share information related to your treatment

The portal is encrypted and HIPAA‑compliant, making it the best place for anything private or clinical.

Phone Communication

Phone calls may be used for scheduling, brief updates, or clarifying administrative needs.
If you leave a voicemail, please share only your name and callback number.
Phone calls are not used for therapy unless previously arranged.

Text Messaging (SMS)

Text messages may be used for

  • Appointment reminders
  • Scheduling updates
  • Requests to check the portal
  • Non‑clinical administrative communication

Texts are not secure, so we do not send clinical information by SMS.
You may opt out at any time by replying STOP.  "SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes" 

Your Role in Protecting Your Privacy

To help keep your information safe

  • Keep your phone and email accounts secure
  • Update us if your contact information changes
  • Use the client portal for anything related to your care
  • Avoid sending sensitive information through email or text

Emergencies

Email, phone, SMS, and the client portal are not monitored for emergencies.
If you are in crisis or experiencing a life‑threatening situation, call 911 or go to the nearest emergency room.

Policy Updates

Engedi Therapy Services PLLC may update this policy as needed to reflect changes in technology, privacy standards, or practice procedures. Updated versions will be available upon request or posted on our website.


Contact Us

Already an existing client? Click the button below to view health records and schedule future appointments.

Compassionate, Skilled
Therapy for All

Regardless of gender, life experience, or current hardship ,Engedi Therapy Services is your top choice for compassionate and expert mental health services for people ages 16 and older. We're based in San Antonio, TX, but we provide remote services to people in Texas, Florida, and Virginia. With over 25 years of experience, we can assist with various mental health and personal needs, from phobias and parenting stresses to depression and PTSD.


Learn more about how we can help you or schedule an appointment by calling (757) 867-5811.

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Mental Health Services

  • Depression and anxiety
  • Couples counseling
  • Family counseling
  • Parenting support
  • Grief counseling
  • Work and career issues
  • Stress management
  • Addiction and recovery
  • Conflict resolution 
  • PTSD
  • Intimacy and relationships
  • Panic attacks and disorders
  • Phobias

Remote Therapy on Your Schedule

Engedi provides mental health services that are fully remote. This makes it easier to get the help and support you need, as you don't have to drive to in-person appointments.  Trying to fit appointments into your schedule,  you can be connected to an experienced therapist anywhere in Florida, Texas, or Virginia. 




Therapy Customized for You

Our team of mental health professionals use various styles and methods of therapy to best provide the support you need. We have experience in all forms of therapy, from Cognitive Behavioral Therapy (CBT) to Humanistic Therapy.



Get connected with a true professional. Call us today at (757) 867-5811!

Engedi Therapy Services